It’s Time to Get Real About Solving Retail Problems
Retailers are facing more challenges than ever when it comes to staying profitable and competitive.
- High turnover and tight labor markets make it tough to keep retail operations suitably staffed.
- Insufficient staff causes declines in customer service and delays in vital reporting tasks.
- Outdated approaches to field management and operations means even the simplest issues can take weeks or even months to resolve.
- Marketing and promotional efforts simply aren’t converting sales at the store level.
- Customers are frustrated, dissatisfied, and no longer driven by brand loyalty.
It all adds up to lost revenue and wasted sales opportunities that put brands and retailers at a disadvantage that’s extremely difficult to overcome.
In fact, some estimates say that poor customer service experiences are costing the retail sector anywhere between $75 billion and $1.6 trillion a year*… stop letting your business be one of the losers.
Mobile Insight Helps Retailers Recapture Lost Revenue
When we set out to fix what’s wrong with retail, we did so with more than a decade of actual hands-on retail experience. We saw for ourselves why standard, traditional solutions don’t work, and we innovated something better.
Our technologies augment retail business with leading-edge AI, omnichannel, and analytics solutions that are purpose built for getting better performance in actual retail scenarios.
That’s the Power of Augmented Retail
Meet the Virtual Interactive Brand Ambassador that is “Always On” and never takes a day off when it comes to giving your customers the best-possible experience with your brand, stores, and customer service teams.
- A first-of-its-kind Retail AI virtual agent with a human interface
- Powerful tools for interactive clienteling and live agent connections
- Augmented reality sales experiences
Stop guessing how in-store sales efforts and operations are going and give your field management teams the power of instant reporting and two-way communication.
- Customizable checklists and forms that can be completed and submitted the same day with just a few taps on smartphones or mobile devices.
- Patented geofencing technologies for location accuracy and maximized productivity.
- Built-in photo, video, and signature capture for recording actual retail conditions
Get ready for data crunching that crushes typical accounting, CRM, and enterprise software. This is analytics with AI-level intelligence that moves at the real speed of retail.
- Increased accessibility to data and reporting with intuitive tools for finding and analyzing the data you and your teams need.
- Rapid identifications of trends and smart forecasting that allow you to make smarter decisions in less time.
- Instant aggregating of data delivered by VIBA, VISION, and other business software.
Client Success Team
No other retail business is exactly like yours, which is why all Mobile Insight solutions are completely customizable to suit your exact goals, needs, and budget. We don’t just sell you a software license and tell you to hope for the best. We work alongside you and your teams to ensure you’re seeing positive impacts on your bottom-line.
"Prior to using Mobile Insight, those of us at the corporate level had no way of knowing how our field teams were performing during their account visits. Now, we have the visibility to swiftly and proactively manage our teams and business. We also have consistent reporting, which provides the accountability necessary to ensure a productive and impactful field program. Mobile Insight® has and will continue to change the way we manage our teams to maximize performance."
